Sales & Customer Success Specialist — German & French

About the company

This search is managed by xciterr for a confidential client.

About the role

We are looking for a commercially minded Sales & Customer Success Specialist who enjoys building relationships and working towards clear goals. You will help customers understand the value of a product or service, manage follow-ups, and contribute to a positive experience throughout the customer relationship.

Responsibilities

• Build rapport with customers, understand their priorities, and explain relevant solutions.
• Manage customer conversations and follow-ups with a clear focus on the next step.
• Recognise opportunities to develop a relationship and communicate the value of the offer.
• Maintain accurate customer records and keep your activities organised in the CRM.
• Work towards agreed commercial and customer experience goals.
• Collaborate with colleagues to resolve questions and support a smooth customer journey.

Requirements

• Fluency in all additional languages listed below and a good command of English.
• Confidence speaking with customers and presenting an offer clearly.
• A results-focused mindset, resilience, and strong follow-through.
• Good organisation and the ability to manage several conversations at once.
• Experience in sales, customer service, or account management is an advantage.
• Familiarity with CRM tools is helpful.

What we offer

• Training and support to develop your commercial skills.
• Experience working with international customers.
• A collaborative environment with clear goals and ongoing feedback.